Privacy Policy

When you open this website, the web server or hosting infrastructure may process technical access data, such as your IP address, date and time of access, requested URL or file, transferred data volume, browser and operating-system details, referral URL, and technical error or status information.

These data are processed as necessary to deliver website content, ensure reliable operation, detect faults, and protect the website from abuse. The legal basis is Art. 6(1)(f) GDPR; our legitimate interests are security, technical availability and troubleshooting.

Data may be accessible to the hosting provider and its infrastructure subcontractors. Server logs are deleted or anonymised when no longer necessary for these purposes, subject to any legally required preservation or incident investigation.

When you contact us, we process the information you provide, which may include your name, company, email address, telephone number, messenger identifier, correspondence and details of your enquiry. We use these data to answer questions, prepare proposals, and manage business relationships.

For pre-contractual or contractual matters, processing is based on Art. 6(1)(b) GDPR. For other enquiries, it is based on Art. 6(1)(f) GDPR and our legitimate interest in communicating with interested parties. Statutory documentation and record-keeping duties may be based on Art. 6(1)(c) GDPR.

Enquiry data are kept for as long as necessary to address the matter and maintain the relevant business relationship. Statutory retention obligations and the establishment, exercise or defence of legal claims may require longer storage.

WeChat

Our website displays a WeChat contact ID and a QR code. The QR-code image is provided as a website asset; viewing it does not, by itself, require a connection to WeChat. If you choose to open WeChat or contact us through the service, your communication and associated account or usage data will also be processed by the service operator under its own terms and privacy policy.

WhatsApp

Our website also contains a link to WhatsApp as an additional contact channel. Clicking the link may connect your browser to WhatsApp and transmit technical connection data. If you choose to message us, the service operator will process the communication and related account and metadata under its own privacy conditions.

Messaging services may process personal data outside the European Economic Area, including in countries for which the level of legal data protection differs from that in the EU. If you prefer not to use an external messenger, please contact us by email instead.

Our own handling of messages is based on Art. 6(1)(b) or (f) GDPR, depending on the purpose of your enquiry. Separate processing by messenger providers is subject to their respective policies.

The website provides a consent dialogue where you can choose between necessary functions and accepting additional uses. Your choice may be recorded in your browser’s local storage so that the dialogue does not appear each time you visit. This entry is used to remember the preference, not to identify you across other websites.

The use of storage technologies that are strictly necessary to provide a service requested by you may be permitted under Section 25(2) TDDDG. For technologies that are not strictly necessary, consent is generally required under Section 25(1) TDDDG; if personal data are processed, the relevant GDPR legal basis must also be met.

You can reopen the consent dialogue using “Reset cookie choices” in the footer and can delete stored entries in your browser settings. Withdrawal of consent applies for the future and does not affect processing that was lawful before withdrawal.

Website images, the language map, and the WeChat QR graphic are referenced as files from our own website resources. Links to external websites and applications, including WeChat, WhatsApp and other LiPa brands, are separate services. If you follow such a link, the respective operator may process data independently.

Additional third-party tools or usage analytics, if activated, may involve transmitting technical information to their operators and/or accessing information stored on your device. Such processing must have an appropriate legal basis and, where required, must be subject to prior consent. The identity of any actively deployed analytics provider, the precise data categories, retention periods and any transfers outside the EEA must be documented before that service is used.

Where necessary, personal data may be processed by service providers assisting with hosting, email delivery and communication. Where a provider processes data on our behalf, appropriate contractual arrangements are made as required by Art. 28 GDPR.

For communication using international platforms, transfers of data outside the EEA cannot be ruled out. Where we as controller are responsible for an international transfer, it must be covered by the safeguards or exceptions provided for by Chapter V GDPR, such as an applicable adequacy decision or standard contractual clauses, as appropriate.

We store personal data only for as long as needed for the purpose for which they were collected, unless statutory retention duties or legitimate requirements relating to legal claims require longer storage. The criteria and duration depend on the type of data, the business relationship and applicable law.

We apply appropriate technical and organisational measures designed to protect data against unauthorised access, loss and misuse. Transmission of messages through third-party platforms is subject to the security and privacy characteristics of those services.

Subject to the applicable legal conditions, you may have the following rights:

• Access to your personal data (Art. 15 GDPR).
• Rectification of inaccurate data (Art. 16 GDPR).
• Erasure of data (Art. 17 GDPR).
• Restriction of processing (Art. 18 GDPR).
• Data portability, where applicable (Art. 20 GDPR).
• Objection to processing based on legitimate interests (Art. 21 GDPR).
• Withdrawal of consent at any time, with effect for the future (Art. 7(3) GDPR).

To exercise your rights or ask about our use of personal data, contact info@lipainternational.com .

You have the right to lodge a complaint with a data protection supervisory authority, particularly in the EU member state where you live, work, or where an alleged infringement occurred.

The supervisory authority for our location in Rhineland-Palatinate is the State Commissioner for Data Protection and Freedom of Information of Rhineland-Palatinate (LfDI Rheinland-Pfalz): www.datenschutz.rlp.de .

We may update this information to reflect changes in legislation, service providers, or the technical operation of the website. The version shown on this page is the current version available to visitors.